9883 North Alpine Road
Machesney Park, IL 61132
815-637-9002
fax 815-637-7575
     740 N. Edgewood Avenue
Wood Dale, IL 60191
630-350-2290
fax 630-350-0743
  
>> Field is a full-line fastener distributor, founded in 1976. We provide Inventory management services
     and technical support. We focus on helping our customers reduce costs and improve quality.


Thank you for taking the time to fill out our short survey. Please fill it out as completely as possible.

Customer Information

Company: 
Name: 
E-mail address: 


Our Overall Conduct
How satisfied are you with our quality of the PRODUCTS we supply?

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
How satisfied are you with the quality of Field's SERVICES, such as,
engineering support, VMI, cost reduction suggestions, etc?

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please rate our products and service offerings based on their price/value relationship.

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please rate our accessibility.

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please rate our overall responsiveness.

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please rate your satisfaction with the Outside Sales Rep

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please rate your satisfaction with our delivery.

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Overall, how satisfied are you with Field?

Great
 
Good
 
Acceptable
 
Marginal
 
Unacceptable
 
N/A
Please help us understand the rating from the previous question,
by describing (in your own words) why you rated us as you did.
(Please be as specific as possible.)
Do we supply 100% of your fastener requirements?  Yes No
If not, approximately what percent?
What would we need to do to earn 100%?
Website Capabilities

We are currently making enhancements to our website. Please rate your interest in the following on-line capabilities.
The ability to enter purchase orders directly into the Field system.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
The ability to check price and availability of parts that you currently purchase.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
The ability for our team members to release items that are on a contract.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
The ability to see invoices on line.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
The ability to see shipping details and tracking numbers on line.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
The ability for "Engineers" to find available items based on design characteristics such as diameter, length, thread style, etc.

Very interested
 
Interested
 
Somewhat interested
 
Not interested
Additional Comments


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