9883 North Alpine Road
Machesney Park, IL 61132
815-637-9002
fax 815-637-7575
Holding things together since 1976.
We are the best at cost reduction through technical improvements.
Thank you for taking the time to fill out our short survey. Please fill it out as completely as possible.
Customer Information
Name:
E-mail address:
Our Overall Conduct
How satisfied are you with our quality of the PRODUCTS we supply?
Great
Good
Acceptable
Marginal
Unacceptable
N/A
How satisfied are you with the quality of Field's SERVICES, such as,
engineering support, VMI, cost reduction suggestions, etc?
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate our products and service offerings based on their price/value relationship.
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate our accessibility.
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate our overall responsiveness.
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate your satisfaction with the Account Manager
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate your satisfaction with the Outside Sales Rep
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please rate your satisfaction with our delivery.
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Overall, how satisfied are you with Field?
Great
Good
Acceptable
Marginal
Unacceptable
N/A
Please help us understand the rating from the previous question,
by describing (in your own words) why you rated us as you did.
(Please be as specific as possible.)
Do we supply 100% of your fastener requirements?
Yes
No
If not, approximately what percent?
What would we need to do to earn 100%?
Website Capabilities
We are currently making enhancements to our website. Please rate your interest in the following on-line capabilities.
The ability to enter purchase orders directly into the Field system.
Very interested
Interested
Somewhat interested
Not interested
N/A
The ability to check price and availability of parts that you currently purchase.
Very interested
Interested
Somewhat interested
Not interested
N/A
The ability for our team members to release items that are on a contract.
Very interested
Interested
Somewhat interested
Not interested
N/A
The ability to see invoices on line.
Very interested
Interested
Somewhat interested
Not interested
N/A
The ability to see shipping details and tracking numbers on line.
Very interested
Interested
Somewhat interested
Not interested
N/A
The ability for "Engineers" to find available items based on design characteristics such as diameter, length, thread style, etc.
